SHIPPING
& RETURNS
Same-day dispatch, discreet packaging, and temperature-controlled delivery for all research orders.
Order fulfillment
Processing times
Orders placed before 3:00 PM EST on business days ship the same day. Orders placed after 3 PM EST or on weekends and holidays are processed the next business day.
Before 3 PM EST
Same-day dispatch
Monday – Friday
After 3 PM EST
Next business day
Monday – Friday
Weekends / holidays
Next business day
Processed Mon – Fri
Delivery options
Shipping methods
All orders ship within the contiguous United States. Free standard shipping is available on orders over $250.
Standard Shipping
USPS or UPS Ground depending on destination.
3–5 Business Days
Free on orders over $250
Express (2-Day)
UPS 2-Day Air. Order must be placed before 3 PM EST.
2 Business Days
Calculated at checkout
Next Day Delivery
UPS Next Day Air. Order must be placed before 12 PM EST.
1 Business Day
Calculated at checkout
Returns & refunds
Returns policy
Due to the nature of research-grade compounds and the strict storage and handling requirements involved, all sales are final. We are unable to accept returns on research peptides once an order has been dispatched.
Damaged or incorrect orders
If your order arrives damaged, incomplete, or incorrect, contact support@brisatides.com within 48 hours of delivery with photos and your order number. We will arrange a replacement at no charge.
Cancellations may be requested before your order enters the fulfillment queue. Once your order status shows "Processing" or "Shipped," it cannot be cancelled.
Packaging
Discreet & temperature-controlled
All Brisa orders ship in plain, unmarked outer packaging. No product names, logos, or references to peptides appear on the exterior of any shipment.
Discreet packaging
Plain outer box or padded mailer with no identifying markings. Return address is listed as a generic fulfillment address.
Temperature-controlled
Lyophilized peptides are stable at ambient temperatures during transit. Cold packs included for express orders when warranted by season and destination.
Secure sealing
Individual vials are sealed in protective cushioning to prevent breakage during transit.
Tracking included
A tracking number is emailed once your order ships. Orders typically show movement within 24 hours of dispatch.
Questions about an order?
Contact support